1. Eligibility and authority
You must be at least 21 years old, have legal capacity to enter a contract, hold a valid driver’s licence, maintain legally required insurance, and be authorised to use the tow vehicle and payment method. You are responsible for ensuring your vehicle is properly rated and equipped for the selected trailer.
2. Reservations, pricing, taxes, and deposits
Reservations are not final until payment is successfully processed and confirmation is issued. Prices, availability, taxes, delivery charges, security deposits, discounts, and other fees are shown during booking and may change before payment. Discounts may be limited, customer-specific, single-use, non-transferable, and subject to Stripe validation. Refundable deposits remain subject to inspection, damage, cleaning, late-return, missing-equipment, and other lawful charges described in the rental agreement.
3. Pickup, delivery, and scheduling
Pickup is by confirmed appointment at the location and time window provided after booking. Unscheduled walk-ins are not permitted. Delivery may be available for an additional charge and must be confirmed in advance. Customers must arrive with required identification, proof of insurance, and a suitable tow vehicle.
4. Safe and lawful use
You agree to inspect the trailer, follow all instructions and laws, properly connect and secure the trailer and load, observe weight and speed limits, use functioning trailer brakes when required, and stop operation if an unsafe condition develops. Prohibited uses include unlawful activity, passenger transport, racing, overloading, off-road abuse, subleasing, operation by unauthorised drivers, and use while impaired.
5. Assumption of risk and responsibility
Towing, loading, unloading, coupling, securing cargo, and operating around trailers involve risks of property damage, bodily injury, and death. To the fullest extent permitted by law, you knowingly assume risks arising from your possession and operation of rented equipment, except to the extent directly caused by Stone Ridge Equipment’s gross negligence or wilful misconduct.
6. Damage, loss, indemnity, and insurance
You are responsible for the trailer and accessories from release until accepted return, including damage, theft, loss, towing, recovery, impound, cleaning, downtime, diminished value, and third-party claims to the extent allowed by law and the signed rental agreement. You agree to maintain adequate automobile and liability insurance and to provide policy information upon request. To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Stone Ridge Equipment LLC and its owner, agents, and representatives from claims arising from your possession, loading, towing, use, or misuse of the equipment, except for claims finally determined to result from their gross negligence or wilful misconduct.
7. Website availability and disclaimers
The website, availability calendar, pricing information, and online services are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or that displayed availability remains open until checkout completes. To the fullest extent permitted by law, implied warranties are disclaimed. Nothing here excludes a warranty or remedy that cannot legally be excluded.
8. Limitation of liability
To the fullest extent permitted by law, Stone Ridge Equipment LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, lost profits, lost use, or business interruption arising from the website or a reservation. Any limitation is subject to applicable law and does not apply where prohibited.
9. Cancellations, refunds, and chargebacks
Cancellation and refund rights are governed by the rental agreement and the policy displayed during booking, including the stated no-refund period within 24 hours of pickup. You agree to contact us promptly to resolve billing concerns before initiating a chargeback. Fraudulent or abusive chargebacks may be contested with supporting reservation, signature, communication, and payment records.
10. Electronic records and communications
You consent to electronic signatures, agreements, receipts, confirmations, and operational communications sent to the email address or phone number you provide. You are responsible for keeping those details accurate and reviewing messages concerning pickup, return, safety, and payment.
11. Governing law and venue
These Terms are governed by Colorado law, without regard to conflict-of-law principles. Subject to any mandatory legal rights, disputes shall be brought in a court of competent jurisdiction serving Arapahoe County or Douglas County, Colorado, as applicable.
12. Changes and contact
We may update these Terms prospectively by posting a revised effective date. Continued website use after an update constitutes acceptance of the revised website terms; signed rental agreements remain governed by the version accepted for that rental. Questions may be sent to antonio@stoneridgeequipment.com.